What is what does your call has been forwarded to an automated voice system mean?

When a call is forwarded to an automated voice system, it means that the original recipient of the call is unavailable or has set up an automated system to handle their calls. The system may provide options for the caller to navigate and select the appropriate department or person they wish to speak with. This can help streamline the call handling process and improve efficiency for businesses or organizations that receive high volumes of calls. However, some callers may prefer to speak directly with a person and may find the automated system frustrating or impersonal.